Frequently asked questions
How do I book a shuttle with Hotel2Roo Shuttle Service?
How does booking work?
Book your ride online or via the H2Roo app. You’ll get a QR code ticket and detailed instructions.
What’s your cancellation policy? ?
Bookings are non-refundable except per our festival cancellation policy (see full terms).
Can I buy just one day?
Yes! Daily Roundtrip passes are available for any festival day
What are the pickup and return times?
Departures: 10:00 AM, 12:00 PM, 2:00 PM, 4:00 PM, 6:00 PM
Returns: 7:00 PM, 9:00 PM, 11:00 PM, 1:00 AM
What if my hotel isn’t on the list?
We service all major Murfreesboro hotels. Contact us if you’re unsure—chances are, we’ve got you covered.
What amenities are included in the luxury shuttles?
Our luxury shuttles include comfortable seating, air conditioning, Wi-Fi, and charging stations for a premium travel experience.
Are there age restrictions?
You must be 18+ to book or travel alone, or have guardian consent.
What safety measures are in place during the shuttle ride?
We prioritize safety with professional drivers, regular vehicle maintenance, and adherence to health guidelines to ensure a safe journey.
Arrive in Style at Bonnaroo
Experience the ultimate in luxury and convenience with our premium shuttle service. Ensure a seamless journey to the festival grounds, combining comfort and exclusivity.